How CB Squared Services Got It's Start
An individual named Ed Washburn conceived the quick lube concept. Ed coined the name Jiffy Lube and franchised a small number of service
centers in the Utah area. Some five years later, a football coach at a small western Maryland college was challenged by some of his players
when they stated that there were no opportunities left in America. Being a self-made millionaire already (coaching was at that time an
avocation), he knew there were many opportunities and he challenged himself and his players to go out and find one more. After an extensive
search, they found a small Midwest franchise consisting of 12 units with a terrific concept. Jim Hindman purchased the fledgling Jiffy Lube
system and moved it to Baltimore Maryland.
Over the next several years, the system grew at a constant although slow pace. Introduction of Jiffy Lube into the highly populated east coast
region convinced Jim that Jiffy Lube would be the McDonalds of the car care industry. Jim’s vision didn't come easily and there were many
times the system was on the brink of failure. The determination and conviction of Jim and his players wouldn't let them even slow down, much
less quit.
In this same time period, three gentlemen from the Washington, DC area read about the quick lube industry that was springing up in the Los
Angeles area. After a thorough investigation, they decided to join the Jiffy Lube system. Their first store was Unit Number 83; thus the birth of,
CB Squared Services, Incorporated (CBI).
CBI has grown from that single initial service center to today's eleven service centers in the Maryland and Virginia suburbs of Washington DC.
CBI started with a mere six employees and has since grown to almost 160 employees to this day. We are proud of our service centers and our
employees. While we are still relatively small, we are a self contained company with our own training department, facilities maintenance division,
IT division and of course a fully staffed administrative group. The average longevity of our senior staff members including service center
management personnel is over 9 years, with several individuals approaching their 20th anniversary. We started with a single store, grew to 11
locations and plan on continuing to grow into the future.
C.E. "Gene" Clement
CEO
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